Professional Summary
IT and Cybersecurity professional with a Master of Science in Cybersecurity
and Information Assurance and hands-on experience in federal IT environments.
Currently serving as the sole IT resource for a U.S. Bureau of Reclamation Field Office
and five major hydroelectric dams. Independently manage end-user support, endpoint
security, Azure Intune/Entra ID migrations, identity & access management, and federal compliance.
Holds active certifications including Security+, Network+,
CEH, and AWS Cloud Practitioner. Long-term goal is to advance into
a Security Architect role.
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Education
- M.S. Cybersecurity & Information Assurance — Western Governors University, 2023 (GPA 3.0)
- B.A. Computer Science — Northwest Nazarene University, 2019
- A.A. Liberal Arts — College of Western Idaho, 2016
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Certifications
- CompTIA Security+ — Active until Mar 2029
- CompTIA Network+ — Active until Mar 2029
- Certified Ethical Hacker (CEH) — Active until Dec 2026
- AWS Certified Cloud Practitioner — Active until Jun 2028
- AZ-500 Microsoft Azure Security — In Progress (Expected June 2026)
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Professional Experience
Desktop Support Specialist / Field Office IT Lead
DecisionPoint Corporation (Contractor – U.S. Bureau of Reclamation) • Heyburn, ID
Dec 2025 – May 2026
- Held Public Trust Clearance for the duration of employment
- Serve as the sole on-site IT professional for the Heyburn Field Office and five major dams (Palisades, Ririe, Jackson, Minidoka, and American Falls)
- Independently manage user administration, endpoint configuration, software deployment, and Tier 2 troubleshooting in a regulated federal environment
- Led migration of 24 workstations and laptops from on-premises Active Directory to Azure Intune/Entra ID with Autopilot
- Administer PIV card physical access control and manage permissions per federal identity management requirements
- Oversee full hardware lifecycle (procurement, imaging, deployment, and secure disposal)
- Coordinate with regional IT team while maintaining strict federal security and documentation standards
Assistant Chemist (Lead) / Control Room Operator
Amalgamated Sugar Company • Nampa, ID
Oct 2002 – Aug 2024
- Primary technical troubleshooting resource for lab instrumentation and network-connected devices (including $100k+ HPLC systems)
- Operated control room monitoring 200+ process screens and proactively resolved operational anomalies
- Led and trained laboratory staff of 3–5 employees
- Maintained compliance with city, state, and federal environmental regulations
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Skills
- Core IT & Support: Windows 10/11, Tier 2 Troubleshooting, Hardware/Software Diagnostics, Device Imaging & Deployment
- Cloud & Identity: Azure Intune, Entra ID / Azure AD, Autopilot, M365 Administration, MFA, PIV Card Management
- Networking: Network Troubleshooting, DNS/DHCP, VPN, VOIP
- Security & Compliance: Federal IT Compliance, Security+ Concepts, Ethical Hacking Fundamentals, Access Control
- Additional: SQL (Basic – D427), Excel (VLOOKUP, Pivot Tables), Technical Documentation, Root Cause Analysis
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