Jonathan Fenn (Jon)

Resume Last Updated 8-1-2025
Professional Summary Motivated and adaptable IT professional with a strong foundation in cybersecurity, software engineering, and systems administration. Armed with dual master’s degrees in Cybersecurity & Information Assurance and Software Engineering (DevOps specialization)(in progress), I bring both technical expertise and strategic thinking to complex challenges in IT infrastructure and security. My hands-on experience with troubleshooting, conflict resolution, and customer-focused service is grounded in real-world environments, from manufacturing to retail. Currently pursuing AWS Cloud Practitioner certification to deepen my cloud computing knowledge, with additional certifications in Network+ and Ethical Hacking. Eager to leverage my skills to contribute to secure, scalable technology solutions and build a long-term career path toward Security Architecture.
Education Master of Science in Software Engineering Western Governors University Expected Apr 2027 Master of Science in Cybersecurity and Information Assurance Western Governors University Dec 2023 Bachelor of Arts in Computer Science Northwest Nazarene University May 2019 Associate of Arts in Liberal Arts College of Western Idaho May 2016		Certifications Ethical Hacking (CEH): Expires Dec 2026 Network+: Expires Jan 2028 AWS Cloud Practioner: Expires Jun 2028
Professional Experience Amazon — Nampa, Idaho (Dec 2024 – Feb 2025) Stower Placed products into designated pods, ensuring efficient inventory management Amalgamated Sugar Company — Nampa, Idaho (Oct 2002 - Sep 2024) Assistant Chemist (2014-2024) Ensured lab tests were conducted accurately and on schedule Performed light maintenance on instruments as needed Assisted in guiding and training lab benchmen on testing protocols Control Room Operator (2013 – 2014) Monitored over 200 screens of pumps and tanks, adjusting operations to prevent downtime Communicated potential issues to management and mill operators to resolve problems proactively Wastewater Tech Conducted water sample analyses and reported anomalies to upper management Additional Roles: Lab Analyst, Lab Benchman (Lab Tech), Triangle Filler, Filter Helper Taco Bell - Boise Idaho (Oct 2001 - Oct 2002) Acting Assistant General Manager Daily paperwork Customer Service Daily, Weekly, Monthly Inventory Interviewing Closing Tills		Skills Technical Knowledge: Windows 10/11, Machines, Active Directory Security & Networking: Ethical Hacking skills, Networking skills Problem-Solving & Analysis: Skilled at identifying and resolving critical issues Team Collaboration: Experience training and mentoring team members Additional Strengths: Learning new computer languages, organizational leadership